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Fire & Water - Cleanup & Restoration

Archived Water Damage Blog Posts

SERVPRO & Emergency Water Damage Services

12/1/2023 (Permalink)

picture of chair in flooded house Graphic image of chair floating in flooded house.

SERVPRO of Buckeye is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We understand that when you call us, you may be feeling stressed, and have questions regarding your loss. Your restoration professional will guide you through your initial questions on the phone, and through your loss scenario in person. SERVPRO of Buckeye & West Surprise/ Wickenburg has continued water damage training through the IICRC to perform qualified services and years of experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What you should expect from your local SERVPRO

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

Your name and contact information

Your insurance information (if applicable)

The street address of the water-damaged home or business

When did the flooding or water damage occur?

What caused the water damage (if known)?

Is there electricity available (on-site)?

What is the best time for you to be available for us to make our initial visit? 

About SERVPRO of Buckeye

SERVPRO of Buckeye specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Buckeye & West Surprise/ Wickenburg is Here to Help

Call Today - (623) 248-1148

Water Roof Damage

12/1/2023 (Permalink)

picture of a water flooding roof Water Falling on House

Noticing that you're ceiling or other parts of your home are leaking water is usually the most noticeable sign your roof may have damage.

This is a specific moment our team takes action. Clients call SERVPRO for our help, and we are always available when these types of situations occur. We may be prepared to fully tarp your roof, board up any intrusions, or extract any standing water in your home. We refer to this as mitigation; lessening the extent of damage that may occur and lessening the stress of our clients. 

Other clients of ours may notice discoloration, warping, or even mold growth; where there may be an active leak that is not as noticeable.

These are all examples of water damage. 

Our next step would be to get another one of our specialized professionals such as a roofer on site to fix the damaged area, so that the damage does not continue; our roof tarping's, board ups, and extractions are only temporary. 

We are happy to announce to clients our partnership with many insurance companies. We work hand in hand with many major carriers to help you receive coverage.

If anyone is experiencing current damage or has questions regarding water damage; we always have answers or solutions. 

Give us a call today! 

SERVPRO of Buckeye & West Surprise/ Wickenburg


What are Water Categories?

6/6/2022 (Permalink)

Residential Home Flood Call the pro's who know the science to back up their work

As the professionals in water damage restoration, one of the first important steps in assisting our customers is identifying the water category. Essentially, identifying the water category is finding out the source of the water and its range of contamination. Other factors such as time, temperature, undesired substances, and location can affect the amplification of contaminants, therefor affecting the category determination.

With modern day conveniences in every part of our homes, water can come from all sorts of places. Identifying the source of the water is crucial in determining what steps will need to be taken to properly restore your property. 

Below, we will identify the three main categories of water and their possible sources


This category of water mostly originates from a sanitary or clean water source. 

Common examples of category 1 water can include, but are not limited to broken water supply lines, tub or sink overflows without contaminants, appliance supply lines, melting snow or ice, falling rainwater, and broken toilet tanks & bowls without contaminants.

If left untreated, with time, or when other unfavorable variables are introduced this category of water can deteriorate into a category 2 or 3. 


This category of water contains significant amounts of contamination.

Common examples of category 2 water can include but are not limited to overflows from washing machines (with detergents, soaps, or other chemical contaminants), overflows from toilet bowls with urine not feces, broken aquariums, broken water beds, and discharge from washing machines or dishwashers (with detergents, soaps, or other chemical contaminants).


This category of water is considered to be grossly contaminated. Usually, water placed within this category is of a dark color and may have a very strong odor to it. 

Common examples of category 3 water can include, but are not limited to sewage, waste line backflows, forms of bodily fluids, all forms of seawater, river water, or streams. Category 3 water may also contain amounts of regulated or hazardous materials, fuels, lead, pesticides, and other possible toxic substances.

These categories are an important way for us to identify how we achieve a proper restoration by controlling the spread of contaminants, cleaning affected areas, removing highly damaged materials, and drying affected areas that are able to be effectively dried. Depending on the category determination and the reaction time to the loss, some of these steps may or may not be required, which can greatly affect how much a loss is going to cost a customer. 

Although, SERVPRO professionals will always use their RESTORE VS. REPLACE approach with your property. Essentially, we will save as many materials through cleaning and drying as we possibly can before deciding to remove them, and the technicians will always discuss these motives with you before following through with these decisions.

In any water loss situation, it is important to correct the source of the water intrusion and call your SERVPRO professionals for further assistance. Our trained technicians hold specific certifications in water restoration distributed by the IICRC (Institute of Inspection Cleaning and Restoration Certification).

Our technicians will be able to answer any of the important questions, and properly address any concerns you may have throughout the process. 

From small to large loss, and residential to commercial, SERVPRO of Buckeye & West Surprise/ Wickenburg has the experience, the training, and the supplies to get the job done right. 

SERVPRO Construction

3/4/2022 (Permalink)

SERVPRO's priority construction service Experienced Home Construction & Restoration Specialists at SERVPRO of Buckeye & West Surprise/ Wickenburg.

Scheduling & managing multiple vendors can become time consuming, disorganized, stressful, and expensive. Now more than ever, SERVPRO of Buckeye & West Surprise/ Wickenburg is fully embracing the construction division of our restoration company. Clients can now expect the turnkey system they have been requesting from the nation’s leader in restoration, right here in the valley.

Since SERVPRO’s origin in 1967, contracting & painting was the focus of the company, and after leveraging our knowledge in cleanup and restoration; our servicing in the industry grew wider and began to take off in various directions. Many customers know us for our professional mitigation & remediation skills, but now these customers can also expect that same professionalism within our construction division. Customers will be appointed a dedicated consultant during their restoration service. This seamless transition gives the customer peace of mind that quality services will continue without the extra search for another contractor, ultimately resulting in a quicker rebuild process.

SERVPRO of Buckeye & West Surprise/ Wickenburg has worked diligently creating relationships with some of the best vendors in the valley. Our customers are expecting quality craftsmanship & we have been actively building a system that brings one of our many skilled labors to each of our clients in a timely manner. 2022 is a new year, and our growth in construction is also allowing us to directly bring skilled laborers in house, giving us various methods of delivery that will satisfy.

Our team is skilled in handling claims & communicating with insurance professionals. As a preferred vendor, a nationwide system has been placed to make these processes more efficient for both the customer and the claims handlers. From day one of restoration to the final walkthrough of reconstruction, SERVPRO will help you navigate the insurance claims process including, establishing coverage, coordinating the necessary paperwork, and communicating the areas in which your participation & decision making will be needed.

Every home or business construction project is unique and customized for you, no matter if it is a remodel or repairs in connection with insurance claims. Let's get the ball rolling on your “Like it never even happened” project only here at SERVPRO of Buckeye & West Surprise/ Wickenburg.

SERVPRO Duct Cleaning Services

12/1/2021 (Permalink)

NIKRO DUCT CLEANING SYSTEM Brand new, intense power, high quality duct cleaning system.

If you have a modern-day HVAC & duct system in your home, you’re probably very aware of how important it is to your everyday life. You trust it to circulate warm air in the winter months from the heater, and cold air from the cooling system in the summer, which brings consistent comfort.

Unless you keep windows and doors open often, you’re most likely circulating the same air through the system that occupants continuously breathe in. Many people don’t realize this, and as the years build up so does dust, and other contaminants.

Our highly anticipated NIKRO Duct Cleaning machine raises the bar on other local providers. The entire package is specifically designed for SERVPRO to accommodate all sizes of systems for commercial & residential properties. Our gorgeous 5,000 CFM duct cleaning machine is powered by a Rolair compressor with a 9 HP Honda engine; accessorized with rotary brushes, compressor powered nozzles, and a 99.97% 3 stage HEPA filtration system. This is true SERVPRO style.

Let’s get back to some of the benefits that a duct cleaning may bring to you.

  • Overall, a professional SERVPRO duct cleaning service will reduce the amount of interior cleaning to maintain a healthy home. Have you ever noticed a layer of dust build up on a surface right after you have already cleaned? It may be that those particulates have built up in your system and are now being blown onto your everyday items such as furniture, flooring, and bedding.
  • Although dust is of viewable size; air ducts may also contain other harmful contaminants such as pet dander, mold spores, pollen, and other bacteria. 
  • Your ducts may also be home to absorbed odors from cleaning chemicals, pets, tobacco, or smoke, food preparation, mold, and paint fumes. Any consistent odors you may be smelling might be circulating through your home whenever you run your system.
  • A heavy build-up of dust and other contaminants can assist in restriction air flow through the duct system. This means your system may have to work harder to circulate air though your home, resulting in a decreased level of system efficiency. A professionally cleaned system will help operate at peak efficiency and provide the most cost-effective performance.

Our professionals all agree our new service will bring our clients peace of mind to the quality of their living. We don’t recommend duct cleanings as a routine part of maintenance, but a professional recommendation is always available without any push; a business owning client may prefer this service regularly when dealing with high amounts of in and out customers, or in restaurants. 

Don’t be afraid to give us a call, send us an email, or submit a request form through our website with your questions. The professional advice is free; we would love to assist and would appreciate helping you in your journey.

SERVPRO of Buckeye & West Surprise/ Wickenburg