Recent Posts
Remodeling Services by SERVPRO® : Streamlined and Stress-Free
12/5/2024 (Permalink)
construction technicians walking SERVPRO construction job sit
Comprehensive Remodel Management: Many homeowners underestimate the complexity of remodeling, often overlooking the time-consuming and potentially disorganized nature of managing multiple vendors. Full room or whole-home remodels can be extensive, requiring patience and, in some cases, architects and permits to ensure legality. We offer our clients unparalleled expertise and organization, ultimately saving them time and money.
SERVPRO’s Expertise and Evolution: Since our founding in 1967, SERVPRO® has evolved from a focus on contracting and painting to leveraging our extensive knowledge in cleanup and restoration. Our industry services have expanded significantly, and while many customers recognize us for our professional mitigation and remediation skills, they can now expect the same high level of professionalism from our construction division. During restoration, customers are appointed a dedicated consultant, ensuring a seamless transition without the need to search for additional contractors. This approach results in a quicker rebuild process and peace of mind.
Local Partnerships and Quality Craftsmanship: At SERVPRO of Buckeye & West Surprise/Wickenburg, we have diligently built relationships with some of the finest vendors in the valley. Our customers expect exceptional craftsmanship, and we have developed a system to deliver timely, high-quality labor to each client.
Insurance Claims Expertise: Our team is proficient in handling claims and communicating with insurance professionals. We advocate for our clients, ensuring they receive exactly what is needed for their repairs. As a preferred vendor, we operate within a nationwide system designed to streamline processes for both customers and claims handlers. From the initial restoration to the final reconstruction walkthrough, SERVPRO will guide you through the insurance claims process, including establishing coverage, coordinating necessary paperwork, and identifying where your participation and decision-making will be required.
Ready to Assist: SERVPRO of Buckeye & West Surprise/Wickenburg is prepared to assist future clients with their next remodel, delivering exceptional results every step of the way
Tips to Prevent Water Damage
12/3/2024 (Permalink)
picture of flooded house with SERVPRO slogan
- Check Hoses and Appliances
The first step to preventing water damage before it begins is checking your hoses on household appliances. These can include washing machines and dishwashers. Make sure to look for any wear and tear or even small leaks.
- Clean Gutters and Downspouts
Ensure that no leaves or other debris is blocking your gutters and downspouts from draining properly.
- Install Leak Detectors
Using water sensors or leak detectors are a great way to catch leaks in hard-to-reach places before significant damage can occur.
- Know Your Water Shut-off Valves
Familiarize yourself with all the water shut-off valves in your home, so you know where to go in case of an emergency leak.
- Monitor Water Bills
Make sure to keep an eye on your water bills! A sudden increase in price could indicate a hidden leak.
- Fix Leaks Promptly
If you uncover a leak - even just a small one - fixing it sooner rather than later will prevent further damage. If you suspect a leak somewhere you cant see, hire a plumber who does leak detection to catch it promptly.
- Inspect Sump Pump
Regular testing of your sump pump will ensure that it is still functioning properly in case of high groundwater levels.
- Insulate Pipes
Protect any exposed pipes during the winter to protect them from temperature drops. This can be done by wrapping the pipes in insulation.
- Check for Moisture and Mold
If you are seeing condensation or signs of mold in a certain area, inspect for leaks!
- Maintain Proper Caulking
Last but certainly not least, check the caulking around your windows and doors to prevent water infiltration.
Need to Knows About Mold!
12/3/2024 (Permalink)
SERVPRO technician cleaning mold for a mold remediation project
Did you know? Microscopic mold spores are present almost everywhere, both outdoors and indoors. Though invisible to the naked eye, they exist in abundance, making it impossible to completely eliminate mold from any home or business. These spores thrive in moist environments, and can quickly colonize materials like drywall, wood, and other porous surfaces when moisture is available. Often, mold growth is discovered in hard-to-reach or infrequently inspected areas, or after periods of absence when environmental conditions go unchecked.
Mold can produce allergens and irritants and should not be handled without appropriate protection. There are common misconceptions that mold can simply be wiped away with bleach or covered up with paint, but these methods are ineffective.
At SERVPRO®, mold remediation is a specialized technique we use to reduce mold spore levels to their natural state. Unlike some restoration companies that promise complete mold removal—an unrealistic claim—we at SERVPRO of Buckeye & West Surprise/Wickenburg use advanced equipment to create controlled environments and treat visible mold growth, preventing its recurrence.
It is crucial to address the source of water or moisture that caused the mold growth before beginning remediation. This may involve repairs by a plumber for a leak, or a roofer for roof damage. Without resolving these underlying issues, mold is likely to return.
After remediation, property owners must maintain consistent environmental conditions to prevent mold reappearance. This includes keeping relative humidity below 60 percent (ideally between 30 and 50 percent), increasing air temperature when possible, and promptly addressing water leaks or spills. Enhancing ventilation and air movement as needed can also help.
When you contact SERVPRO of Buckeye & West Surprise/Wickenburg, our dedicated team will answer your questions and guide you through the remediation process. From start to finish, including reconstruction, you can trust us to restore your property to its preloss condition.
SERVPRO & Emergency Water Damage Services
12/1/2023 (Permalink)
Graphic image of chair floating in flooded house.
SERVPRO of Buckeye is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.
We understand that when you call us, you may be feeling stressed, and have questions regarding your loss. Your restoration professional will guide you through your initial questions on the phone, and through your loss scenario in person. SERVPRO of Buckeye & West Surprise/ Wickenburg has continued water damage training through the IICRC to perform qualified services and years of experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.
What you should expect from your local SERVPRO
When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.
Our SERVPRO Representative will ask several questions:
Your name and contact information
Your insurance information (if applicable)
The street address of the water-damaged home or business
When did the flooding or water damage occur?
What caused the water damage (if known)?
Is there electricity available (on-site)?
What is the best time for you to be available for us to make our initial visit?
About SERVPRO of Buckeye
SERVPRO of Buckeye specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.
SERVPRO of Buckeye & West Surprise/ Wickenburg is Here to Help
Call Today - (623) 248-1148
Fire Damage & Odors & The Unexpected Aftermath Of a Fire Loss
12/1/2023 (Permalink)
Cleaning Fire Soot with a Special Technique
Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allow us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.
Smoke and soot facts:
Hot smoke migrates to cooler areas and upper levels of a structure.
Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
The type of smoke may greatly affect the restoration process.
Different Types of Smoke
There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Buckeye will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:
Wet Smoke – Plastic and Rubber
Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.
Dry Smoke – Paper and Wood
Fast burning, high temperatures, heat rises therefore smoke rises.
Protein Fire Residue – Produced by evaporation of material rather than from a fire
Virtually invisible, discolors paints and varnishes, extreme pungent odor.
Our Fire Damage Restoration Services
Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.
Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (623) 248-1148
Water Roof Damage
12/1/2023 (Permalink)
Water Falling on House
Noticing that you're ceiling or other parts of your home are leaking water is usually the most noticeable sign your roof may have damage.
This is a specific moment our team takes action. Clients call SERVPRO for our help, and we are always available when these types of situations occur. We may be prepared to fully tarp your roof, board up any intrusions, or extract any standing water in your home. We refer to this as mitigation; lessening the extent of damage that may occur and lessening the stress of our clients.
Other clients of ours may notice discoloration, warping, or even mold growth; where there may be an active leak that is not as noticeable.
These are all examples of water damage.
Our next step would be to get another one of our specialized professionals such as a roofer on site to fix the damaged area, so that the damage does not continue; our roof tarping's, board ups, and extractions are only temporary.
We are happy to announce to clients our partnership with many insurance companies. We work hand in hand with many major carriers to help you receive coverage.
If anyone is experiencing current damage or has questions regarding water damage; we always have answers or solutions.
Give us a call today!
SERVPRO of Buckeye & West Surprise/ Wickenburg
*623-248-1148*
When is Mold Testing Necessary?
12/1/2023 (Permalink)
Mold damage Hiding In Your Home
There are over 100,000 different species of mold, but not all molds cause health effects. The health related effects with mold can be subjective to an individual's personal allergy symptoms and other health issues.
A new home owner may ask themselves questions like
"what is that musty smell?"
"I'm a bit stuffy in here; am I sensitive to something in the air?"
"I see potential water damage, do I have mold?"
Without the visible signs of mold, occasions like these might encourage a homeowner to test their new home for spores.
Maybe you are not a concerned homeowner & you are instead a proficient business owner. You may get your business premises tested for the safety of your clients or employees.
Some clients may simply be unfamiliar with mold & will want the full service, so that they know they are taken care of by the professionals.
Our tests are provided & handled by a full service environmental analytical laboratory, that specializes in mold analysis. Our clients have the option to choose between a SWAB sample; excellent for direct contact, and a AIROCELL sample perfect for whole spaces.
Inquire about your options for a mold test & get a professional with SERVPRO of Buckeye & West Surprise on site today!
623-248-1148
SERVPRO BUCKEYE For Businesses
11/1/2022 (Permalink)
Where there is a PRO there is a WAY - Call SERVPRO for your business's restoration needs!
Flooding, water damage, and fire damage emergencies don’t wait for regular business hours and neither do we.
SERVPRO of Buckeye & West Surprise/ Wickenburg provides emergency restoration services 24 hours a day, 7 days a week—including all holidays, so when that one off time happens to your business, we are ready to respond!
"What will SERVPRO's initial visit look like?"
Taking immediate action is one of the most important steps to our first response. Our professionals will walk the site, assess, and execute a plan of action to determine what will need to be done, the time frame of the project, and even assist in coordinating insurance necessities if you decide to file a claim.
Technicians will begin executing mitigation, this may include water extraction, demolition, setting containment, or setting equipment, essentially whatever it takes to help get your business back in operation.
"Why does SERVPRO do this?"
We understand that every hour spent dealing with a loss is an hour of lost revenue and productivity. We work quickly to assess each unique situation and isolate the damaged area to help minimize disruption to your business and clients. In some instances, normal operations can continue in a temporary space while we restore your facility.
"What does SERVPRO do after my loss?"
After the emergency, SERVPRO of Buckeye & West Surprise/ Wickenburg will also work closely with your insurance company to provide all of the necessary documentation so you can get the coverage you need. We have existing relationships with many adjusters and are already approved vendors for many major insurance companies.
SERVPRO of Buckeye & West Surprise/ Wickenburg is also proud to offer our business clients reconstruction services. This allows us to provide our "Like it never even happened" services from beginning to end.
"How does SERVPRO do all of this?"
We certainly wouldn't be able to do any of this without all of our extraordinary team members, each of us plays an essential role to provide our business clients with premium restoration services.
Our team is certified in all necessary areas of restoration including
- Water Damage Restoration
- Structural Drying
- Applied Microbial Remediation
- Fire & Smoke Damage Restoration
- AHERA Certified Asbestos Supervisor for Abatement.
We know the importance of hiring vendors with safety in mind, that is why SERVPRO of Buckeye & West Surprise/ Wickenburg has put best practices forward for the safety of our employees. We have begun centralizing our compliance data with ISNetworld for a more streamline reporting process, making it easier for future clients to prequalify our company as a service vendor.
On demand access to documents and information listed below is available
- Health, Safety, and Environmental Questionnaire
- Insurance Certificates
- OSHA Forms
- Experience Modification Rate (EMR) Letter
- Written Health, Safety, and Environmental Programs
- Training Information
- Reporting of Hours and Incidents by Month
If this is something our business clients are interested in, we welcome you to reach out for more information, so that we can assist you while you are also following hiring and safety requirements for your business.
If you are in the midst of an emergency situation, our team invites you to call with any questions or concerns you have.
Here to Help.
Faster To Any Size Disaster.
The SERVPRO Advantage for Insurance Professionals
10/27/2022 (Permalink)
Vehicle Servicing a Residential Customer
As an agent or adjuster, you have a commitment to provide your customers with excellent services. We share that same commitment as restoration professionals, and it is our goal to make these services as smooth and easy for both the insurer & the insured.
Restoring our mutual customers property Is of priority. Our immediate response & hard work will show that we are there to limit the extent of the damage, help lower claims cost with our “restore vs replace” approach, and ease customers out of a stressful situation. Insurance professionals will also be delighted to know that SERVPRO is a 24/7 mitigation specialist, your commercial & residential customers will need quick services, and we are happy to be available for them on late nights & even weekends!
Whether you are a part of our national accounts or interested in SERVPRO services, it is always worth noting the quality standards that we meet and continue to uphold. We begin by performing background checks on all current and new employees, ensuring that your customers are welcoming a responsible company into their home.
The National Accounts Program will help you save time & claims cost through internal audits, ensuring standards and quality assurance for the insurer. Participation in the National Accounts Program doesn’t exclude you from great SERVPRO quality or savings, we still follow most of these standards to ensure satisfaction of our clients. Transparency is key, we understand the importance of communication with both our clients and our customers, so daily briefings though phone calls, text, email, and Xactanlysis for our National Accounts participants is crucial.
Our commitment to excellent performance shines through our knowledge in the industry. SERVPRO has designed a self-paced training program for all employees to continue educating themselves through awards & certifications in house, but most of our technicians have undergone intensive training to perform qualified, high-quality services in water damage restoration, applied structural drying, fire & smoke damage restoration, applied microbial remediation, carpet & upholstery cleaning, and even asbestos abatement supervisor. Least to say our customers & clients will be impressed by the years of experience our technicians carry; there isn’t a loss they haven’t seen, and a solution isn’t far behind their inspection.
We pride ourselves in facilitating outstanding documentation. Our technicians are thoroughly trained to take the best photo documentation for loss sites. The technicians at SERVPRO ensure all proper forms are signed to begin & complete work; as a national accounts participant your forms are automatically generated for us to sign; ensuring must needed documentation is received on your end. To reflect our work, atmospheric & equipment readings, and job notes are recorded daily from start to finish of our project, this will auto generate into a detailed report for the insurance specialist to review and give you a perspective of the repairs from your desk.
Locating a one stop shop with an excellent background in their restoration & construction services just got, easy; contacting, organizing, and managing vendors is all done here at SERVPRO. As the adjuster or agent for the insured you’ll find your job just got a whole lot easier. Your customer is satisfied that their project got done quicker, to their standards, and through their trusted insurance specialist. That sounds like a great deal.
SERVPRO of Buckeye & West Surprise/ Wickenburg wants to make standing relationships with our local insurance agents or adjusters who want to bring their customers the “Like it never even happened,” experience.
Give our friendly office team a call with any questions you have about using SERVPRO as a restoration vendor! We are happy to help 365 – 24/7!
SERVPRO's Professional Solutions to Deodorize or Neutralize Odors
10/27/2022 (Permalink)
Delivery of new SERVPRO chemical
What is an odor? How can SERVPRO reduce odors? Are you tired of unpleasant, lingering odors?
An odor is an evaporative molecule that dissipates once the source of the odor has been completely removed. Removing an odor could take a long time, but a SERVPRO technicians’ job is to ultimately accelerate the process & limit any inconvenience for our client.
Identifying & removing an odor can be challenging, in some cases, there may be multiple sources of an odor. Multiple procedures and a mixture of chemicals may need to be used until an odor is no longer noticeable.
SERVPRO has designed a variety of professional deodorization products to assist our clients with their odor issues. Some of our options are short term or simply “counteract” which will consist of a porous, solvent-based time release masking agent. These counteractants come in the form of fragrance beads or our favorite air freshening sprays; we have these in multiple scents such as melon, red apple, orange crème, and linen. When the aerosol is released, it will flow through the air and eliminate tough odors left lingering by the original source.
Another deodorant comes in the form of pellets made with fuller’s earth, which acts as a sponge to absorb and hold odors. These pellets are formulated to be placed in areas where continuous odor control is needed. These pellets are more ideal for projects in process & not as a permanent solution.
Some more advanced solutions include our water-based counteractants which can be added to our cleaning products to control smoke and other odors. Our cinnamon scented water base is formulated with a variety of neutralizers to control organic malodors and replace them with a pleasant scent.
Dipping into the deodorizing options which are normally applied with a ULV mister or thermal fogging machine to produce a fine mist/fog. These products incorporate exclusive neutralizing agents which will assist in eliminating pet, smoke, skunk, and tobacco related odors.
SERVPRO of Buckeye & West Surprise/ Wickenburg also always has our proprietary SERVPROXIDE on hand, which although does not have any fragrance added, it does work to neutralize odors while also providing a sanitary way to clean your home or business; least to say it's one of our favorite products. Other general cleaners we utilize do have amazing scents; for example, our SERVPRO Orange Plus is designed with a delightful citrus scent; this is a popular product for everyone on the team here as it is a very fresh uplifting scent, perfect for cleaning the bathrooms.
Deodorizing doesn’t end all with chemical solutions; yes, they do play a huge part, but most of these chemicals are applied with specially designed machines to thoroughly & efficiently distribute the product, like the ones I mentioned earlier. Our ULV fogger & the thermal fogger both emit concentrated fine mists that reach and saturate most nooks and crannies; the main difference being the temperature in which the mist is omitted; the solution is either considered wet or dry & produces varying outcomes. A good example of machines that do not incorporate chemicals into their usage would be our Titan Hydroxyl Generator which; this machine utilizes a photocatalytic lamp powered by a combination of humidity & a fan to decompose organic, inorganic, and air pollutants. Another suitable option for purifying the air utilizes a variety of filters such as a HEPA, and importantly for odors a Carbon Potassium filter; we refer to this as an air scrubber or negative fan machine.
SERVPRO is a go to source for solving your odor problems. Our trained staff has the finest knowledge in deodorizing. From fire to biohazard, eliminating odors is tricky, but we are always here to help & provide relief to our clients. Our phone lines are available 24/7; we are also always available by email with any specific questions, or if you would like us to provide a quote!
623-248-1148
office@SERVPRObuckeye.com
24/7 Emergency Service